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Manufacturer recall number

Nova BUS recall CR5570

Nova BUS calls it CR5570. NHTSA filed it as campaign 24V203000 on Mar 17, 2024: electrical system on the 2021–2023 Nova BUS LFS and 1 other Nova BUS model, 608 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V2030002021–2023 Nova BUS LFS and 1 other Nova BUS modelElectrical SystemMar 17, 2024608critical
Problem Nova Bus (US) Inc. (Nova) is recalling certain 2021-2022 LFS Artic and 2021-2023 LFS buses. The alternator power cable nut may not have been tightened properly. Risk A loose nut can cause electrical arcing, increasing the risk of a fire. Fix Nova will inspect and tighten the power cable nut as necessary, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5570.

The manufacturer’s own words as filed for 24V203000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. CR5570 is the number Nova BUS assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V203000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is CR5570 the same recall as 24V203000?

Yes. CR5570 is Nova BUS’s own number for it; 24V203000 is NHTSA’s. One recall, two references.

Which vehicles does CR5570 cover?

2021–2023 Nova BUS LFS and 1 other Nova BUS model, 608 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the CR5570 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.