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Manufacturer recall number

Nova BUS recall CR5445

Nova BUS calls it CR5445. NHTSA filed it as campaign 23V607000 on Aug 31, 2023: electrical system on the 2017–2023 Nova BUS LFS and 1 other Nova BUS model, 1,189 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V6070002017–2023 Nova BUS LFS and 1 other Nova BUS modelElectrical SystemAug 31, 20231,189critical
Problem Nova Bus (US) Inc. (Nova) is recalling certain 2017-2023 LFS and 2017-2022 LFS Artic transit buses. The 24-volt power cable and grounded mounting fastener that secures the fuse holder may short circuit. Risk An electrical short circuit can overheat the fuse holder and increase the risk of a fire while driving or parked. Fix Nova will insect, remove, and clean the fuse holder and cable lugs as necessary, free of charge. Owner letters were mailed November 7, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5445. This recall replaces and expands recall number 22V-416. Vehicles previously repaired under recall 22V-416 will need to have the new remedy completed.

The manufacturer’s own words as filed for 23V607000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. CR5445 is the number Nova BUS assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V607000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is CR5445 the same recall as 23V607000?

Yes. CR5445 is Nova BUS’s own number for it; 23V607000 is NHTSA’s. One recall, two references.

Which vehicles does CR5445 cover?

2017–2023 Nova BUS LFS and 1 other Nova BUS model, 1,189 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the CR5445 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.