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Manufacturer recall number

Nova BUS recall CR5419

Nova BUS calls it CR5419. NHTSA filed it as campaign 23V350000 on May 17, 2023: seat belts on the 2012–2022 Nova BUS LFS, 166 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V3500002012–2022 Nova BUS LFSSeat BeltsMay 17, 2023166high
Problem Nova Bus (US) Inc. (Nova) is recalling certain 2012-2022 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies." Risk A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash. Fix Dealers will adjust the recline angle of the seat-back rest, or add a spacer on the driver's seat, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5419.

The manufacturer’s own words as filed for 23V350000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. CR5419 is the number Nova BUS assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V350000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is CR5419 the same recall as 23V350000?

Yes. CR5419 is Nova BUS’s own number for it; 23V350000 is NHTSA’s. One recall, two references.

Which vehicles does CR5419 cover?

2012–2022 Nova BUS LFS, 166 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the CR5419 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.