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Manufacturer recall number

Nova BUS recall CR5406

Nova BUS calls it CR5406. NHTSA filed it as campaign 23V291000 on Apr 24, 2023: electrical system on the 2022–2023 Nova BUS LFS, 7 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V2910002022–2023 Nova BUS LFSElectrical SystemApr 24, 20237critical
Problem Nova Bus (US) Inc. (Nova Bus) is recalling certain 2022-2023 LFS battery electric transit buses. The coolant line in the high voltage battery pack may not be fully seated and locked, which can result in the loss of coolant and an electrical short circuit. Risk A battery short circuit may increase the risk of a fire. Fix Nova Bus will work with Akasol, the battery pack manufacturer to inspect the battery packs, and replace them as necessary, free of charge. Owner notification letters were mailed May 23, 2023. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5406.

The manufacturer’s own words as filed for 23V291000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. CR5406 is the number Nova BUS assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V291000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is CR5406 the same recall as 23V291000?

Yes. CR5406 is Nova BUS’s own number for it; 23V291000 is NHTSA’s. One recall, two references.

Which vehicles does CR5406 cover?

2022–2023 Nova BUS LFS, 7 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the CR5406 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.