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Manufacturer recall number

Nova BUS recall CR5342

Nova BUS calls it CR5342. NHTSA filed it as campaign 22V845000 on Nov 15, 2022: steering on the 2018–2022 Nova BUS LFS and 1 other Nova BUS model, 827 vehicles potentially affected, under a do-not-drive advisory. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
22V8450002018–2022 Nova BUS LFS and 1 other Nova BUS modelSteeringNov 15, 2022827Do not drive
Problem Nova Bus (US) Inc. (Nova Bus) is recalling certain 2018-2022 LFS and 2018-2021 LFS Artic buses equipped with a Bosch steering gear box. The steering gear box may have an insufficient clamp load, which may allow the mounting plate sub-assembly fasteners to loosen and possibly fall out. Risk Missing fasteners may cause a of a loss of steering, increasing the risk of a crash. Fix Owners are advised not to drive their vehicles until the remedy has been completed. Nova Bus will inspect and tighten the fasteners as an interim remedy. The permanent remedy, consisting of replacing and tightening new fasteners to increase the clamp load, is expected to be available November 30, 2022, free of charge. Owner notification letters were mailed November 16, 2022. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5342.

The manufacturer’s own words as filed for 22V845000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. CR5342 is the number Nova BUS assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 22V845000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is CR5342 the same recall as 22V845000?

Yes. CR5342 is Nova BUS’s own number for it; 22V845000 is NHTSA’s. One recall, two references.

Which vehicles does CR5342 cover?

2018–2022 Nova BUS LFS and 1 other Nova BUS model, 827 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the CR5342 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.