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Home›Recalls› Nova BUS › CR5220/5221/5222
Manufacturer recall number

Nova BUS recall CR5220/5221/5222

Nova BUS calls it CR5220/5221/5222. NHTSA filed it as campaign 21V929000 on Nov 26, 2021: electrical system on the 2021 Nova BUS LFS, 125 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

The full filing, 21V929000 →Check a VIN at NHTSA

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
21V9290002021 Nova BUS LFSElectrical SystemNov 26, 2021125minor
Problem Nova Bus (US) Inc. (Nova) is recalling certain 2021 LFS buses. The vehicle multiplex software may unexpectedly cause the door system electronic control module (ECM) to open and close the rear passenger door when the bus stops. Risk A passenger may exit the bus in an unsafe location if the rear passenger door opens unexpectedly, increasing the risk of injury. Additionally, the doors may unexpectedly close on an exiting passenger, increasing the risk of injury. Fix Nova Bus will provide instructions for how to update the vehicle multiplex and door system ECM software, and install a hardware dedicated wire kit, free of charge. Owner notification letters were mailed December 15, 2021. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5220/5221/5222.

The manufacturer’s own words as filed for 21V929000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. CR5220/5221/5222 is the number Nova BUS assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V929000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Common questions

Source: NHTSA, 49 CFR Part 573

Is CR5220/5221/5222 the same recall as 21V929000?

Yes. CR5220/5221/5222 is Nova BUS’s own number for it; 21V929000 is NHTSA’s. One recall, two references.

Which vehicles does CR5220/5221/5222 cover?

2021 Nova BUS LFS, 125 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the CR5220/5221/5222 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.

Where to go next

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