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Manufacturer recall number

Nova BUS recall CR4943

Nova BUS calls it CR4943. NHTSA filed it as campaign 20V457000 on Aug 5, 2020: power train on the 2016 Nova BUS LFS and 1 other Nova BUS model, 34 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
20V4570002016 Nova BUS LFS and 1 other Nova BUS modelPower TrainAug 5, 202034high
Problem Nova Bus (Nova) is recalling certain 2016 LFS and LFS Artic buses equipped with specific Allison Transmission drive units. The pressure switches on these Drive Units may fail, possibly resulting in a loss of drive. Risk A loss of drive can disable the vehicle unexpectedly, increasing the risk of a crash. Additionally, offloading passengers to transfer them to another bus can increase the risk of injury. Fix Nova will notify owners, and Allison Transmissions will replace the C1 and C2 pressure switches, free of charge. The recall began September 15, 2020. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4943.

The manufacturer’s own words as filed for 20V457000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. CR4943 is the number Nova BUS assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V457000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is CR4943 the same recall as 20V457000?

Yes. CR4943 is Nova BUS’s own number for it; 20V457000 is NHTSA’s. One recall, two references.

Which vehicles does CR4943 cover?

2016 Nova BUS LFS and 1 other Nova BUS model, 34 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the CR4943 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.