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Manufacturer recall number

Nova BUS recall CR4916E

Nova BUS calls it CR4916E. NHTSA filed it as campaign 20V354000 on Jun 15, 2020: electrical system on the 2016–2019 Nova BUS LFS, 55 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
20V3540002016–2019 Nova BUS LFSElectrical SystemJun 15, 202055minor
Problem Nova Bus (Nova) is recalling certain 2016-2019 LFS buses. The safety mechanism that automatically re-opens the pneumatic rear passenger door in case of an obstruction may be inactive under certain conditions, allowing the doors to continue to close. Risk The rear doors may continue to close while an occupant is in the doorway, increasing the risk of an injury. Fix Nova will notify owners and will update the software for the safety mechanism, free of charge. The recall began July 9, 2020. Owners may contact Nova customer service at 1-800-350-6682.

The manufacturer’s own words as filed for 20V354000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. CR4916E is the number Nova BUS assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V354000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is CR4916E the same recall as 20V354000?

Yes. CR4916E is Nova BUS’s own number for it; 20V354000 is NHTSA’s. One recall, two references.

Which vehicles does CR4916E cover?

2016–2019 Nova BUS LFS, 55 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the CR4916E repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.