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Manufacturer recall number

Nova BUS recall CR4663

Nova BUS calls it CR4663. NHTSA filed it as campaign 19V511000 on Jul 2, 2019: seats on the 2014–2017 Nova BUS LFS and 1 other Nova BUS model, 802 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
19V5110002014–2017 Nova BUS LFS and 1 other Nova BUS modelSeatsJul 2, 2019802moderate
Problem Nova Bus (Nova) is recalling certain 2014-2017 LFS and LFS Artic buses equipped with USSC cantilever seats. The hardware used to attach the cantilever seats to the side rail may have been improperly tightened. As a result, the cantilever seat may drop to the floor. Risk If the cantilever seat drops while it is occupied, there is an increased risk of an injury. Fix Nova will notify owners, and dealers will inspect and replace the seat rails and hardware, as necessary, free of charge. The recall began August 30, 2019. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4663.

The manufacturer’s own words as filed for 19V511000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. CR4663 is the number Nova BUS assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 19V511000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is CR4663 the same recall as 19V511000?

Yes. CR4663 is Nova BUS’s own number for it; 19V511000 is NHTSA’s. One recall, two references.

Which vehicles does CR4663 cover?

2014–2017 Nova BUS LFS and 1 other Nova BUS model, 802 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the CR4663 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.