Nissan recall PC797
Nissan calls it PC797. NHTSA filed it as campaign 21V170000 on Mar 11, 2021: steering on the 2020 Nissan Murano, 15,223 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.
What NHTSA has under this number
Source: 49 CFR Part 573 filings| NHTSA campaign | Vehicles | Component | Filed | Affected | Severity |
|---|---|---|---|---|---|
| 21V170000 | 2020 Nissan Murano | Steering | Mar 11, 2021 | 15,223 | high |
The manufacturer’s own words as filed for 21V170000. Every model year it covers, the build window and the filed PDFs →
Two numbers, one recall
Every safety recall carries two identifiers. PC797 is the number Nissan assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V170000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.
The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.
Check one specific vehicle
Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.
Common questions
Source: NHTSA, 49 CFR Part 573Is PC797 the same recall as 21V170000?
Yes. PC797 is Nissan’s own number for it; 21V170000 is NHTSA’s. One recall, two references.
Which vehicles does PC797 cover?
2020 Nissan Murano, 15,223 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.
Does the PC797 repair cost anything?
No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.