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Manufacturer recall number

NEW Flyer recall R24-02

NEW Flyer calls it R24-02. NHTSA filed it as campaign 24V056000 on Jan 31, 2024: electrical system on the 2021–2024 NEW Flyer XE35 and 3 other NEW Flyer models, 337 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V0560002021–2024 NEW Flyer XE35 and 3 other NEW Flyer modelsElectrical SystemJan 31, 2024337critical
Problem New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2023 XE35, XE40, 2021-2024 XE60, and 2023-2024 XHE40 vehicles. One or more drain valves may not activate as intended, which could allow battery packs to accumulate liquid in the battery pack enclosure. Risk The accumulation of liquid inside the battery pack enclosure may lead to an electrical short, increasing the risk of a fire. Fix New Flyer will remove the rubber washer from the affected drain valves, free of charge. Owner notification letters were mailed March 14, 2024. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R24-02. This recall is in addition to NHTSA recall number 23V-083. Certain vehicles are affected by both recalls and will need to have both remedies performed.

The manufacturer’s own words as filed for 24V056000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. R24-02 is the number NEW Flyer assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V056000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is R24-02 the same recall as 24V056000?

Yes. R24-02 is NEW Flyer’s own number for it; 24V056000 is NHTSA’s. One recall, two references.

Which vehicles does R24-02 cover?

2021–2024 NEW Flyer XE35 and 3 other NEW Flyer models, 337 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the R24-02 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.