NEW Flyer recall R23-20
NEW Flyer calls it R23-20. NHTSA filed it as campaign 23V722000 on Oct 26, 2023: power train on the 2019–2024 NEW Flyer XD35 and 3 other NEW Flyer models, 2,351 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.
What NHTSA has under this number
Source: 49 CFR Part 573 filings| NHTSA campaign | Vehicles | Component | Filed | Affected | Severity |
|---|---|---|---|---|---|
| 23V722000 | 2019–2024 NEW Flyer XD35 and 3 other NEW Flyer models | Power Train | Oct 26, 2023 | 2,351 | high |
The manufacturer’s own words as filed for 23V722000. Every model year it covers, the build window and the filed PDFs →
Two numbers, one recall
Every safety recall carries two identifiers. R23-20 is the number NEW Flyer assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V722000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.
The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.
Check one specific vehicle
Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.
Common questions
Source: NHTSA, 49 CFR Part 573Is R23-20 the same recall as 23V722000?
Yes. R23-20 is NEW Flyer’s own number for it; 23V722000 is NHTSA’s. One recall, two references.
Which vehicles does R23-20 cover?
2019–2024 NEW Flyer XD35 and 3 other NEW Flyer models, 2,351 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.
Does the R23-20 repair cost anything?
No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.