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Manufacturer recall number

NEW Flyer recall R21-008

NEW Flyer calls it R21-008. NHTSA filed it as campaign 21V365000 on May 18, 2021: fuel system, diesel on the 2016–2021 NEW Flyer XD35 and 5 other NEW Flyer models, 3,600 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
21V3650002016–2021 NEW Flyer XD35 and 5 other NEW Flyer modelsFuel System, DieselMay 18, 20213,600critical
Problem New Flyer of America, Inc. (New Flyer) is recalling certain 2017-2021 XD40, XD35, 2016-2021 XD60, 2017 XDE35, 2016-2020 XDE40, XDE60 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak. Risk A fuel leak in the presence of an ignition source increases the risk of a fire. Fix New Flyer will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-008.

The manufacturer’s own words as filed for 21V365000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. R21-008 is the number NEW Flyer assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V365000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is R21-008 the same recall as 21V365000?

Yes. R21-008 is NEW Flyer’s own number for it; 21V365000 is NHTSA’s. One recall, two references.

Which vehicles does R21-008 cover?

2016–2021 NEW Flyer XD35 and 5 other NEW Flyer models, 3,600 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the R21-008 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.