⌘K
HomeRecalls NEW Flyer R20-007
Manufacturer recall number

NEW Flyer recall R20-007

NEW Flyer calls it R20-007. NHTSA filed it as campaign 20V462000 on Aug 6, 2020: power train on the 2015–2016 NEW Flyer XDE35 and 2 other NEW Flyer models, 164 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
20V4620002015–2016 NEW Flyer XDE35 and 2 other NEW Flyer modelsPower TrainAug 6, 2020164high
Problem New Flyer of America Inc. (New Flyer) is recalling certain 2015-2016 XDE60, XDE40 and 2016 XDE35 transit buses equipped with specific Allison Transmission drive units. The pressure switches on these Drive Units may fail, possibly resulting in a loss of drive. Risk A loss of drive can disable the vehicle unexpectedly, increasing the risk of a crash. Additionally, offloading passengers to transfer them to another bus can increase the risk of injury. Fix New Flyer will notify owners, and Allison Transmissions will remove and replace the two C1 and C2 pressure switches on each hybrid drive motor, and also inspect and correct for debris accumulation in the associated pressure switch plumbing, free of charge. The recall began August 17, 2020. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R20-007.

The manufacturer’s own words as filed for 20V462000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. R20-007 is the number NEW Flyer assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V462000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is R20-007 the same recall as 20V462000?

Yes. R20-007 is NEW Flyer’s own number for it; 20V462000 is NHTSA’s. One recall, two references.

Which vehicles does R20-007 cover?

2015–2016 NEW Flyer XDE35 and 2 other NEW Flyer models, 164 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the R20-007 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.