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Manufacturer recall number

NEW Flyer recall R16-005

NEW Flyer calls it R16-005. NHTSA filed it as campaign 16V223000 on Apr 19, 2016: electrical system on the 2013–2016 NEW Flyer C40LFR and 12 other NEW Flyer models, 1,897 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
16V2230002013–2016 NEW Flyer C40LFR and 12 other NEW Flyer modelsElectrical SystemApr 19, 20161,897moderate
Problem New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses. These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus is in motion. Risk If the rear bus door opens unexpectedly while the bus is in motion, there is an increased risk of injury for the passengers. Fix New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.

The manufacturer’s own words as filed for 16V223000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. R16-005 is the number NEW Flyer assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 16V223000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is R16-005 the same recall as 16V223000?

Yes. R16-005 is NEW Flyer’s own number for it; 16V223000 is NHTSA’s. One recall, two references.

Which vehicles does R16-005 cover?

2013–2016 NEW Flyer C40LFR and 12 other NEW Flyer models, 1,897 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the R16-005 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.