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Manufacturer recall number

Mitsubishi recall SR-20-002

Mitsubishi calls it SR-20-002. NHTSA filed it as campaign 20V280000 on May 18, 2020: seat belts on the 2019–2020 Mitsubishi Outlander, 3,241 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
20V2800002019–2020 Mitsubishi OutlanderSeat BeltsMay 18, 20203,241high
Problem Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2019-2020 Outlander and 2019 Outlander PHEV vehicles. The seat belt for the right side second-row seat may have been assembled incorrectly. Risk An incorrectly assembled seat belt may not properly restrain the occupant, increasing the risk of injury in a crash. Fix MMNA will notify owners, and dealers will inspect the right side second-row seat belt and replace it as necessary, free of charge. This recall began June 17, 2020. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-20-002.

The manufacturer’s own words as filed for 20V280000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SR-20-002 is the number Mitsubishi assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V280000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SR-20-002 the same recall as 20V280000?

Yes. SR-20-002 is Mitsubishi’s own number for it; 20V280000 is NHTSA’s. One recall, two references.

Which vehicles does SR-20-002 cover?

2019–2020 Mitsubishi Outlander, 3,241 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SR-20-002 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.