Manufacturer recall number

Mitsubishi recall SR-16-011

Q: Is SR-16-011 the same recall as 16V867000?

Yes. SR-16-011 is Mitsubishi’s own number for it; 16V867000 is NHTSA’s. One recall, two references.

Mitsubishi calls it SR-16-011. NHTSA filed it as campaign 16V867000 on Dec 2, 2016: structure on the 2016 Mitsubishi Outlander, 50,228 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

The full filing, 16V867000 →Check a VIN at NHTSA Mitsubishi’s own VIN lookup →

What NHTSA has under this number

Source: 49 CFR Part 573 filings

NHTSA campaign	Vehicles	Component	Filed	Affected	Severity
16V867000	2016 Mitsubishi Outlander	Structure	Dec 2, 2016	50,228	high

Problem Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2011-2012 Outlander Sport vehicles manufactured August 26, 2010, to June 1, 2012, and 2016 Outlander Sport vehicles manufactured January 11, 2016, to July 8, 2016. The lift gate support outer tube on the affected vehicles may have insufficient anti-corrosion treatment that can allow the outer tube to corrode due to salt and water penetration. Risk If the outer tube corrodes, there may be a rapid loss of the gas used to provide lift assistance, causing the lift gate to fall suddenly, increasing the risk of injury. Fix MMNA will notify owners, and dealers will replace the lift gate supports, free of charge. The recall began on January 20, 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-16-011.

The manufacturer’s own words as filed for 16V867000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SR-16-011 is the number Mitsubishi assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 16V867000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →Mitsubishi’s own VIN lookup →

Common questions

Source: NHTSA, 49 CFR Part 573

Is SR-16-011 the same recall as 16V867000?

Yes. SR-16-011 is Mitsubishi’s own number for it; 16V867000 is NHTSA’s. One recall, two references.

Which vehicles does SR-16-011 cover?

2016 Mitsubishi Outlander, 50,228 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SR-16-011 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.