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Manufacturer recall number

MCI recall SB 471

MCI calls it SB 471. NHTSA filed it as campaign 19V344000 on May 3, 2019: visibility on the 2018–2019 MCI D4505 and 2 other MCI models, 75 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
19V3440002018–2019 MCI D4505 and 2 other MCI modelsVisibilityMay 3, 201975moderate
Problem Motor Coach Industries (MCI) is recalling certain 2019 J3500 and D4505 buses, and 2018-2019 J4500 buses equipped with Transpec T287x Series glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter. Risk If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury. Fix MCI will notify owners, instructing them to contact the hatch manufacturer for a replacement roof hatch, free of charge. The recall began June 20, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 471.

The manufacturer’s own words as filed for 19V344000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SB 471 is the number MCI assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 19V344000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SB 471 the same recall as 19V344000?

Yes. SB 471 is MCI’s own number for it; 19V344000 is NHTSA’s. One recall, two references.

Which vehicles does SB 471 cover?

2018–2019 MCI D4505 and 2 other MCI models, 75 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SB 471 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.