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Manufacturer recall number

MCI recall SB 463

MCI calls it SB 463. NHTSA filed it as campaign 18V225000 on Apr 9, 2018: visibility on the 2018 MCI J4500, 640 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
18V2250002018 MCI J4500VisibilityApr 9, 2018640high
Problem Motor Coach Industries (MCI) is recalling certain 2018 MCI J4500 motor coaches. The rear left hand window may separate from the vehicle. Risk If the left rear window separates from the vehicle while it is moving, it can become a road hazard, increasing the risk of crash or injury. Fix MCI will notify owners, and dealers will check the rear left hand window to make sure that it is securely installed, correcting it as necessary, free of charge. MCI issued owners an interim notification on June 8, 2018. The recall began on August 24, 2018. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 463.

The manufacturer’s own words as filed for 18V225000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SB 463 is the number MCI assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 18V225000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SB 463 the same recall as 18V225000?

Yes. SB 463 is MCI’s own number for it; 18V225000 is NHTSA’s. One recall, two references.

Which vehicles does SB 463 cover?

2018 MCI J4500, 640 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SB 463 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.