MCI recall SB 397B
MCI calls it SB 397B. NHTSA filed it as campaign 17V337000 on May 24, 2017: engine and engine cooling on the 2011–2012 MCI D4000 and 3 other MCI models, 143 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.
What NHTSA has under this number
Source: 49 CFR Part 573 filings| NHTSA campaign | Vehicles | Component | Filed | Affected | Severity |
|---|---|---|---|---|---|
| 17V337000 | 2011–2012 MCI D4000 and 3 other MCI models | Engine And Engine Cooling | May 24, 2017 | 143 | critical |
The manufacturer’s own words as filed for 17V337000. Every model year it covers, the build window and the filed PDFs →
Two numbers, one recall
Every safety recall carries two identifiers. SB 397B is the number MCI assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 17V337000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.
The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.
Check one specific vehicle
Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.
Common questions
Source: NHTSA, 49 CFR Part 573Is SB 397B the same recall as 17V337000?
Yes. SB 397B is MCI’s own number for it; 17V337000 is NHTSA’s. One recall, two references.
Which vehicles does SB 397B cover?
2011–2012 MCI D4000 and 3 other MCI models, 143 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.
Does the SB 397B repair cost anything?
No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.