⌘K
HomeRecalls MCI R23-14
Manufacturer recall number

MCI recall R23-14

MCI calls it R23-14. NHTSA filed it as campaign 24V625000 on Aug 20, 2024: electrical system on the 2021 MCI D45CRTELE, 24 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V6250002021 MCI D45CRTELEElectrical SystemAug 20, 202424critical
Problem Motor Coach Industries (MCI) is recalling certain 2021 D45CRTeLE vehicles. An error in the battery module software may cause an over-current condition during battery charging, resulting in battery damage. Risk Battery damage can cause battery cells to short circuit, increasing the risk of a fire. Fix MCI will replace the batteries, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact MCI customer service at 1-800-241-2947.

The manufacturer’s own words as filed for 24V625000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. R23-14 is the number MCI assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V625000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is R23-14 the same recall as 24V625000?

Yes. R23-14 is MCI’s own number for it; 24V625000 is NHTSA’s. One recall, two references.

Which vehicles does R23-14 cover?

2021 MCI D45CRTELE, 24 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the R23-14 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.