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Manufacturer recall number

MCI recall R21-009

MCI calls it R21-009. NHTSA filed it as campaign 21V364000 on May 18, 2021: fuel system, diesel on the 2017–2021 MCI D4000 and 7 other MCI models, 1,845 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
21V3640002017–2021 MCI D4000 and 7 other MCI modelsFuel System, DieselMay 18, 20211,845critical
Problem Motor Coach Industries (MCI) is recalling certain 2017-2018 D4000, 2017-2019 D4005, D4000ISTV, D4505, 2017-2020 D4500, J4500, 2018-2020 D45CRTLE, and 2018-2021 J3500 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak. Risk A fuel leak in the presence of an ignition source increases the risk of a fire. Fix Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is R21-009.

The manufacturer’s own words as filed for 21V364000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. R21-009 is the number MCI assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V364000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is R21-009 the same recall as 21V364000?

Yes. R21-009 is MCI’s own number for it; 21V364000 is NHTSA’s. One recall, two references.

Which vehicles does R21-009 cover?

2017–2021 MCI D4000 and 7 other MCI models, 1,845 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the R21-009 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.