⌘K
HomeRecallsMazda 9916H
Manufacturer recall number

Mazda recall 9916H

Mazda calls it 9916H. NHTSA filed it as campaign 16V644000 on Sep 6, 2016: structure on the 2016 Mazda CX-3 and 1 other Mazda model, 580,455 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
16V6440002016 Mazda CX-3 and 1 other Mazda modelStructureSep 6, 2016580,455high
Problem Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly. Risk If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury. Fix Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

The manufacturer’s own words as filed for 16V644000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 9916H is the number Mazda assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 16V644000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 9916H the same recall as 16V644000?

Yes. 9916H is Mazda’s own number for it; 16V644000 is NHTSA’s. One recall, two references.

Which vehicles does 9916H cover?

2016 Mazda CX-3 and 1 other Mazda model, 580,455 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 9916H repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.