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Manufacturer recall number

Mack recall SC0472

Mack calls it SC0472. NHTSA filed it as campaign 24V792000 on Oct 23, 2024: electrical system on the 2020–2025 Mack Anthem (an) and 4 other Mack models, 59,338 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V7920002020–2025 Mack Anthem (an) and 4 other Mack modelsElectrical SystemOct 23, 202459,338minor
Problem Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working. Risk Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash. Fix Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.

The manufacturer’s own words as filed for 24V792000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SC0472 is the number Mack assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V792000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SC0472 the same recall as 24V792000?

Yes. SC0472 is Mack’s own number for it; 24V792000 is NHTSA’s. One recall, two references.

Which vehicles does SC0472 cover?

2020–2025 Mack Anthem (an) and 4 other Mack models, 59,338 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SC0472 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.