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Manufacturer recall number

Mack recall SC0468

Mack calls it SC0468. NHTSA filed it as campaign 24V504000 on Jul 2, 2024: steering on the 2025 Mack Granite (gr) and 2 other Mack models, 59 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V5040002025 Mack Granite (gr) and 2 other Mack modelsSteeringJul 2, 202459high
Problem Mack Trucks, Inc. (Mack) is recalling certain 2025 LR, Granite, and Pinnacle vehicles equipped with Composilite EXS20 steerable lift axle suspension assemblies. The tie rod assembly ball stud could have been improperly heat treated and can fail. Risk The ball stud can separate from the vehicle becoming a road hazard, increasing the risk of a crash. Fix Dealers will inspect and replace the tie rod end assemblies as necessary, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0468.

The manufacturer’s own words as filed for 24V504000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SC0468 is the number Mack assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V504000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SC0468 the same recall as 24V504000?

Yes. SC0468 is Mack’s own number for it; 24V504000 is NHTSA’s. One recall, two references.

Which vehicles does SC0468 cover?

2025 Mack Granite (gr) and 2 other Mack models, 59 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SC0468 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.