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Manufacturer recall number

Mack recall SC0465

Mack calls it SC0465. NHTSA filed it as campaign 24V398000 on Jun 4, 2024: steering on the 2025 Mack Anthem (an) and 2 other Mack models, 972 vehicles potentially affected, under a do-not-drive advisory. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V3980002025 Mack Anthem (an) and 2 other Mack modelsSteeringJun 4, 2024972Do not drive
Problem Mack Trucks, Inc. (Mack) is recalling certain 2025 Mack AN, GR, and TE trucks. The drag link may contain an improperly heat-treated ball stud that can fail, resulting in a sudden loss of steering control. Risk A sudden loss of steering control increases the risk of a crash. Fix Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and replace the drag links, as necessary, free of charge. Owner notification letters were mailed June 20, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0465.

The manufacturer’s own words as filed for 24V398000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SC0465 is the number Mack assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V398000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SC0465 the same recall as 24V398000?

Yes. SC0465 is Mack’s own number for it; 24V398000 is NHTSA’s. One recall, two references.

Which vehicles does SC0465 cover?

2025 Mack Anthem (an) and 2 other Mack models, 972 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SC0465 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.