⌘K
HomeRecalls Mack SC0420
Manufacturer recall number

Mack recall SC0420

Mack calls it SC0420. NHTSA filed it as campaign 19V896000 on Dec 16, 2019: steering on the 2020 Mack Anthem (an) and 2 other Mack models, 80 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
19V8960002020 Mack Anthem (an) and 2 other Mack modelsSteeringDec 16, 201980high
Problem Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The castle nuts and cotter pins used to connect the steering drag link to the pitman arm and steering arm may have not been correctly installed, potentially causing separation of the drag link. Risk If the drag link separates, loss of steering control my occur, increasing the risk of a crash. Fix Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. The recall began January 14, 2020. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0420.

The manufacturer’s own words as filed for 19V896000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SC0420 is the number Mack assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 19V896000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SC0420 the same recall as 19V896000?

Yes. SC0420 is Mack’s own number for it; 19V896000 is NHTSA’s. One recall, two references.

Which vehicles does SC0420 cover?

2020 Mack Anthem (an) and 2 other Mack models, 80 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SC0420 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.