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Manufacturer recall number

Kia recall SC328

Kia calls it SC328. NHTSA filed it as campaign 24V920000 on Dec 10, 2024: fuel system, gasoline on the 2025 Kia Sorento, 1,385 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V9200002025 Kia SorentoFuel System, GasolineDec 10, 20241,385critical
Problem Kia America, Inc. (Kia) is recalling certain 2025 Sorento Plug-In Hybrid vehicles. During a crash, the steering rack may damage the fuel line, which can result in a fuel leak. Risk A fuel leak in the presence of an ignition source can increase the risk of a fire. Fix Dealers will install a cover around the fuel line, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC328.

The manufacturer’s own words as filed for 24V920000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SC328 is the number Kia assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V920000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SC328 the same recall as 24V920000?

Yes. SC328 is Kia’s own number for it; 24V920000 is NHTSA’s. One recall, two references.

Which vehicles does SC328 cover?

2025 Kia Sorento, 1,385 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SC328 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.