⌘K
HomeRecallsKia SC287
Manufacturer recall number

Kia recall SC287

Kia calls it SC287. NHTSA filed it as campaign 23V724000 on Oct 26, 2023: electrical system on the 2016–2019 Kia Soul, 6,262 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V7240002016–2019 Kia SoulElectrical SystemOct 26, 20236,262minor
Problem Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on. Risk Unintended vehicle movement can increase the risk of a crash. Fix Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.

The manufacturer’s own words as filed for 23V724000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SC287 is the number Kia assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V724000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SC287 the same recall as 23V724000?

Yes. SC287 is Kia’s own number for it; 23V724000 is NHTSA’s. One recall, two references.

Which vehicles does SC287 cover?

2016–2019 Kia Soul, 6,262 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SC287 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.