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Manufacturer recall number

Keystone recall 24-459

Keystone calls it 24-459. NHTSA filed it as campaign 24V899000 on Nov 27, 2024: trailer hitches on the 2025 Keystone Arcadia and 1 other Keystone model, 303 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V8990002025 Keystone Arcadia and 1 other Keystone modelTrailer HitchesNov 27, 2024303high
Problem Keystone RV Company (Keystone) is recalling certain 2025 Arcadia and Cougar trailers equipped with Curt Helux Pin Boxes. The pin box fasteners may have been improperly tightened. Risk The fasteners can loosen and fall out, allowing the towed vehicle to detach from the pin box and increasing the risk of a crash. Fix Dealers will tighten the pin box fasteners, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-459.

The manufacturer’s own words as filed for 24V899000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 24-459 is the number Keystone assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V899000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 24-459 the same recall as 24V899000?

Yes. 24-459 is Keystone’s own number for it; 24V899000 is NHTSA’s. One recall, two references.

Which vehicles does 24-459 cover?

2025 Keystone Arcadia and 1 other Keystone model, 303 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 24-459 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.