Keystone recall 19-360

Q: Is 19-360 the same recall as 19V650000?

Yes. 19-360 is Keystone’s own number for it; 19V650000 is NHTSA’s. One recall, two references.

Keystone calls it 19-360. NHTSA filed it as campaign 19V650000 on Sep 11, 2019: structure on the 2020 Keystone Cougar, 18 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

The full filing, 19V650000 →Check a VIN at NHTSA

What NHTSA has under this number

Source: 49 CFR Part 573 filings

NHTSA campaign	Vehicles	Component	Filed	Affected	Severity
19V650000	2020 Keystone Cougar	Structure	Sep 11, 2019	18	high

Problem Keystone RV Company (Keystone) is recalling certain 2020 Cougar 30RKD trailers. The 60"x29" emergency exit windows over the dinette table in the cabin are missing a red handle and "EXIT" label. Risk If an emergency event occurs, trailer occupants may not be aware of the emergency exit function of the window, increasing the risk of an injury. Fix Keystone will notify owners, and dealers will replace the existing black exit handles with red handles and add an "EXIT" label, free of charge. The recall began October 9, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-360.

The manufacturer’s own words as filed for 19V650000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 19-360 is the number Keystone assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 19V650000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Common questions

Source: NHTSA, 49 CFR Part 573

Is 19-360 the same recall as 19V650000?

Yes. 19-360 is Keystone’s own number for it; 19V650000 is NHTSA’s. One recall, two references.

Which vehicles does 19-360 cover?

2020 Keystone Cougar, 18 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 19-360 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.