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Manufacturer recall number

Keystone recall 17-289

Keystone calls it 17-289. NHTSA filed it as campaign 17V339000 on May 24, 2017: equipment on the 2012–2018 Keystone Springdale, 464 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
17V3390002012–2018 Keystone SpringdaleEquipmentMay 24, 2017464minor
Problem Keystone RV Company (Keystone) is recalling certain 2012-2018 Springdale recreational vehicles, model 303BH. The Federal Identification Tag on these vehicles overstate the Gross Axle Weight Rating capacity (GAWR) by 800lbs for each axle. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification." Risk The incorrect GAWR makes the Cargo Carrying Capacity (CCC) label incorrect and may result in the vehicle being overloaded, affecting the vehicle control and increasing the risk of a crash. Fix Keystone will notify owners, and dealers will provide a new Federal Placard with the correct GAWR and a new CCC label, free of charge. The recall began on June 20, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-289.

The manufacturer’s own words as filed for 17V339000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 17-289 is the number Keystone assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 17V339000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 17-289 the same recall as 17V339000?

Yes. 17-289 is Keystone’s own number for it; 17V339000 is NHTSA’s. One recall, two references.

Which vehicles does 17-289 cover?

2012–2018 Keystone Springdale, 464 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 17-289 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.