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Manufacturer recall number

Keystone recall 16-267

Keystone calls it 16-267. NHTSA filed it as campaign 16V825000 on Nov 15, 2016: equipment on the 2015–2016 Dutchmen and Keystone, 6,252 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
16V8250002015–2016 Dutchmen and KeystoneEquipmentNov 15, 20166,252high
Problem Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Carbon, Fuzion, Impact, Raptor, and Dutchmen Voltage toy hauler fifth wheels equipped with aluminum black ladders manufactured by Christianson Industries. The affected ladders have retractable hinges, each with a welded 'top hat' that can separate from the hinge. Risk If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury. Fix Keystone will notify owners, and dealers will install a hinge brace over the back of the existing hinges, free of charge. The recall began on November 29, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-267.

The manufacturer’s own words as filed for 16V825000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 16-267 is the number Keystone assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 16V825000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 16-267 the same recall as 16V825000?

Yes. 16-267 is Keystone’s own number for it; 16V825000 is NHTSA’s. One recall, two references.

Which vehicles does 16-267 cover?

2015–2016 Dutchmen and Keystone, 6,252 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 16-267 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.