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Manufacturer recall number

Jayco recall 9903566

Jayco calls it 9903566. NHTSA filed it as campaign 21V204000 on Mar 24, 2021: equipment on the 2019–2020 Entegra and Jayco, 2,144 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
21V2040002019–2020 Entegra and JaycoEquipmentMar 24, 20212,144critical
Problem Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak. Risk A gas leak can increase the risk of a fire. Fix Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566.

The manufacturer’s own words as filed for 21V204000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 9903566 is the number Jayco assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V204000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 9903566 the same recall as 21V204000?

Yes. 9903566 is Jayco’s own number for it; 21V204000 is NHTSA’s. One recall, two references.

Which vehicles does 9903566 cover?

2019–2020 Entegra and Jayco, 2,144 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 9903566 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.