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Manufacturer recall number

Jayco recall 9903361

Jayco calls it 9903361. NHTSA filed it as campaign 17V590000 on Sep 22, 2017: equipment on the 2016–2017 Jayco Greyhawk, 374 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
17V5900002016–2017 Jayco GreyhawkEquipmentSep 22, 2017374critical
Problem Jayco, Inc. (Jayco) is recalling certain 2016-2017 Greyhawk motorhomes, model 29ME. Damage to the liquid propane (LP) line can occur by the line being melted by the vehicle's exhaust pipe, contacting the drive shaft, or being kinked at the p-clamp. Risk A damaged LP line can increase the risk of a fire. Fix Jayco will notify owners, and dealers will inspect the LP lines, correcting them or replacing them as necessary, free of charge. The recall began on October 13, 2017. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903361.

The manufacturer’s own words as filed for 17V590000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 9903361 is the number Jayco assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 17V590000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 9903361 the same recall as 17V590000?

Yes. 9903361 is Jayco’s own number for it; 17V590000 is NHTSA’s. One recall, two references.

Which vehicles does 9903361 cover?

2016–2017 Jayco Greyhawk, 374 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 9903361 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.