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Manufacturer recall number

Jaguar recall H294

Jaguar calls it H294. NHTSA filed it as campaign 20V557000 on Sep 12, 2020: air bags on the 2017 Jaguar XJ, 12 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
20V5570002017 Jaguar XJAir BagsSep 12, 202012high
Problem Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash. Risk Failure of the air bags to deploy properly increases the risk of injury in a crash. Fix Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.

The manufacturer’s own words as filed for 20V557000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. H294 is the number Jaguar assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V557000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is H294 the same recall as 20V557000?

Yes. H294 is Jaguar’s own number for it; 20V557000 is NHTSA’s. One recall, two references.

Which vehicles does H294 cover?

2017 Jaguar XJ, 12 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the H294 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.