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Manufacturer recall number

International recall 20508

International calls it 20508. NHTSA filed it as campaign 20V584000 on Sep 24, 2020: exterior lighting on the 2021 International HV and 1 other International model, 14 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
20V5840002021 International HV and 1 other International modelExterior LightingSep 24, 202014high
Problem Navistar, Inc. (Navistar) is recalling certain 2021 International MV and HV vehicles equipped with feature code 10EWW, 10EYD, 10HYR, or 10JPJ (Fifth wheel, stationary), 10HJA (Fifth wheel, air slide) or 10WDN (Fifth wheel mounting angles). The vehicles may not have had sections of reflective tape applied to the right and left upper contours of the cab. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment." Risk Without the reflective strips, a truck operating without a trailer at night may be less visible, increasing the risk of a crash. Fix Navistar will notify owners, and dealers will install reflective tape to the back of the cab, free of charge. The recall began October 21, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20508.

The manufacturer’s own words as filed for 20V584000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 20508 is the number International assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V584000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 20508 the same recall as 20V584000?

Yes. 20508 is International’s own number for it; 20V584000 is NHTSA’s. One recall, two references.

Which vehicles does 20508 cover?

2021 International HV and 1 other International model, 14 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 20508 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.