International recall 20507

Q: Is 20507 the same recall as 20V494000?

Yes. 20507 is International’s own number for it; 20V494000 is NHTSA’s. One recall, two references.

International calls it 20507. NHTSA filed it as campaign 20V494000 on Aug 20, 2020: suspension on the 2020–2021 International HX, 80 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

The full filing, 20V494000 →Check a VIN at NHTSA

What NHTSA has under this number

Source: 49 CFR Part 573 filings

NHTSA campaign	Vehicles	Component	Filed	Affected	Severity
20V494000	2020–2021 International HX	Suspension	Aug 20, 2020	80	high

Problem Navistar, Inc. (Navistar) is recall certain 2020-2021 International HX vehicles equipped with SL2065 steerable lift axle suspension systems with a 20,000lb capacity. The lower rear pivot cap screws that connect the trailing arm to the steerable auxiliary lift axle that may not be long enough to sufficiently engage the locking feature of the corresponding nuts. Risk The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury. Fix Navistar will notify owners, and dealers will replace all of the lower rear pivot cap screws and associated nuts and washers, free of charge. The recall began October 8, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20507.

The manufacturer’s own words as filed for 20V494000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 20507 is the number International assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V494000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Common questions

Source: NHTSA, 49 CFR Part 573

Is 20507 the same recall as 20V494000?

Yes. 20507 is International’s own number for it; 20V494000 is NHTSA’s. One recall, two references.

Which vehicles does 20507 cover?

2020–2021 International HX, 80 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 20507 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.