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Manufacturer recall number

Hyundai recall 244

Hyundai calls it 244. NHTSA filed it as campaign 23V181000 on Mar 17, 2023: trailer hitches on the 2019–2023 Hyundai Santa Cruz and 1 other Hyundai model, 584,784 vehicles potentially affected, under a park-outside advisory. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V1810002019–2023 Hyundai Santa Cruz and 1 other Hyundai modelTrailer HitchesMar 17, 2023584,784Park outside
Problem Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire. Risk A fire while parked or driving can increase the risk of injury. Fix Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.

The manufacturer’s own words as filed for 23V181000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 244 is the number Hyundai assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V181000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 244 the same recall as 23V181000?

Yes. 244 is Hyundai’s own number for it; 23V181000 is NHTSA’s. One recall, two references.

Which vehicles does 244 cover?

2019–2023 Hyundai Santa Cruz and 1 other Hyundai model, 584,784 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 244 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.