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Manufacturer recall number

Hyundai recall 241

Hyundai calls it 241. NHTSA filed it as campaign 23V038000 on Jan 31, 2023: structure on the 2022–2023 Hyundai Santa Cruz and 1 other Hyundai model, 16,104 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V0380002022–2023 Hyundai Santa Cruz and 1 other Hyundai modelStructureJan 31, 202316,104high
Problem Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach. Risk A detached roof molding could become a road hazard, increasing the risk of a crash. Fix Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.

The manufacturer’s own words as filed for 23V038000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 241 is the number Hyundai assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V038000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 241 the same recall as 23V038000?

Yes. 241 is Hyundai’s own number for it; 23V038000 is NHTSA’s. One recall, two references.

Which vehicles does 241 cover?

2022–2023 Hyundai Santa Cruz and 1 other Hyundai model, 16,104 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 241 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.