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Manufacturer recall number

Honda recall PIY

Honda calls it PIY. NHTSA filed it as campaign 24V540000 on Jul 18, 2024: suspension on the 2024 Honda Prologue, 39 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V5400002024 Honda PrologueSuspensionJul 18, 202439high
Problem Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture. Risk A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash. Fix Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.

The manufacturer’s own words as filed for 24V540000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. PIY is the number Honda assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V540000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is PIY the same recall as 24V540000?

Yes. PIY is Honda’s own number for it; 24V540000 is NHTSA’s. One recall, two references.

Which vehicles does PIY cover?

2024 Honda Prologue, 39 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the PIY repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.