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Manufacturer recall number

HME recall 21V-439

HME calls it 21V-439. NHTSA filed it as campaign 21V808000 on Oct 15, 2021: engine and engine cooling on the 2019 HME RAM 5500, 3 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
21V8080002019 HME RAM 5500Engine And Engine CoolingOct 15, 20213critical
Problem HME, Inc. (HME) is recalling certain 2019 Ram 5500 emergency vehicles. The engine calibration software may not warn about low oil volume. Risk Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire. Fix On behalf of HME, FCA dealers will update the engine calibration software, free of charge. Owner notification letters are expected to be mailed February 25, 2022. Owners may contact HME's customer service at 1-616-534-1463.

The manufacturer’s own words as filed for 21V808000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 21V-439 is the number HME assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V808000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 21V-439 the same recall as 21V808000?

Yes. 21V-439 is HME’s own number for it; 21V808000 is NHTSA’s. One recall, two references.

Which vehicles does 21V-439 cover?

2019 HME RAM 5500, 3 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 21V-439 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.