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Manufacturer recall number

Hino recall M0420

Hino calls it M0420. NHTSA filed it as campaign 23V457000 on Jun 29, 2023: suspension on the 2023 Hino NE7A and 2 other Hino models, 64 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V4570002023 Hino NE7A and 2 other Hino modelsSuspensionJun 29, 202364high
Problem Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2023 NE7A, NJ7A, and NV7A vehicles. The front axle U-bolts that secure the front leaf spring assembly may be over-tightened, which can cause the U-bolts to break and detach. Risk Broken U-bolts can result in a loss of vehicle handling and control, increasing the risk of a crash. Fix Dealers will replace the front axle U-bolts and upper seats, free of charge. Owner notification letters were mailed July 31, 2023. Owners may contact Hino customer service at 1-248-699-9390. Hino's number for this recall is M0420.

The manufacturer’s own words as filed for 23V457000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. M0420 is the number Hino assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V457000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is M0420 the same recall as 23V457000?

Yes. M0420 is Hino’s own number for it; 23V457000 is NHTSA’s. One recall, two references.

Which vehicles does M0420 cover?

2023 Hino NE7A and 2 other Hino models, 64 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the M0420 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.