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Manufacturer recall number

Hino recall M0300

Hino calls it M0300. NHTSA filed it as campaign 17V493000 on Aug 7, 2017: structure on the 2018 Hino NE8J and 2 other Hino models, 99 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
17V4930002018 Hino NE8J and 2 other Hino modelsStructureAug 7, 201799high
Problem Hino Motor Sales U.S.A., Inc. (Hino) is recalling certain 2018 NE8J, NJ8J, and NV8J vehicles. The door hinge bolts on these vehicles may not be sufficiently tightened, possibly allowing the door to open while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components." Risk The loose door hinges can cause the door to operate improperly and possibly open, increasing the risk of a crash or injury. Fix Hino will notify owners, and dealers will tighten the door hinge bolts, as necessary, free of charge. The recall began on October 9, 2017. Owners may contact Hino customer service at 1-248-699-9300. Hino's number for this recall is M0300.

The manufacturer’s own words as filed for 17V493000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. M0300 is the number Hino assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 17V493000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is M0300 the same recall as 17V493000?

Yes. M0300 is Hino’s own number for it; 17V493000 is NHTSA’s. One recall, two references.

Which vehicles does M0300 cover?

2018 Hino NE8J and 2 other Hino models, 99 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the M0300 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.