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Manufacturer recall number

Hino recall 19E-009

Hino calls it 19E-009. NHTSA filed it as campaign 19V399000 on May 29, 2019: equipment on the 2018–2019 Hino 268 and 1 other Hino model, 68 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
19V3990002018–2019 Hino 268 and 1 other Hino modelEquipmentMay 29, 201968high
Problem ITI Trailers And Truck Bodies, Inc. (ITI) is recalling certain 2018-2019 HINO 268 and 338-based vehicles equipped with ASA Electronics Voyager back-up camera displays. The displays may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed. Risk The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash. Fix ITI will work with ASA to notify the affected owners and will provide a harness relay capacitor module to correct the issue, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400 or ITI Trailers And Truck Bodies at 1-814-634-0080.

The manufacturer’s own words as filed for 19V399000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 19E-009 is the number Hino assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 19V399000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 19E-009 the same recall as 19V399000?

Yes. 19E-009 is Hino’s own number for it; 19V399000 is NHTSA’s. One recall, two references.

Which vehicles does 19E-009 cover?

2018–2019 Hino 268 and 1 other Hino model, 68 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 19E-009 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.