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HomeRecalls Highland Ridge FW 9904564
Manufacturer recall number

Highland Ridge FW recall 9904564

Highland Ridge FW calls it 9904564. NHTSA filed it as campaign 21V179000 on Mar 16, 2021: equipment on the 2019–2020 Highland Ridge FW and Highland Ridge TT, 2,906 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
21V1790002019–2020 Highland Ridge FW and Highland Ridge TTEquipmentMar 16, 20212,906critical
Problem Highland Ridge RV (Highland Ridge) is recalling certain 2019-2020 Open Range, Mesa Ridge, Highlander, Silverstar fifth wheels, and 2019-2020 Open Range, Mesa Ridge and Silverstar travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the O-ring seal and causing a continuous gas leak. Risk A gas leak can increase the risk of a fire. Fix Highland Ridge will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner letters were mailed on May 3, 2021. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904564.

The manufacturer’s own words as filed for 21V179000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 9904564 is the number Highland Ridge FW assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V179000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 9904564 the same recall as 21V179000?

Yes. 9904564 is Highland Ridge FW’s own number for it; 21V179000 is NHTSA’s. One recall, two references.

Which vehicles does 9904564 cover?

2019–2020 Highland Ridge FW and Highland Ridge TT, 2,906 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 9904564 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.