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HomeRecalls Highland Ridge FW 9904364
Manufacturer recall number

Highland Ridge FW recall 9904364

Highland Ridge FW calls it 9904364. NHTSA filed it as campaign 17V697000 on Nov 3, 2017: structure on the 2018 Highland Ridge FW Light, 118 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
17V6970002018 Highland Ridge FW LightStructureNov 3, 2017118high
Problem Highland Ridge RV (Highland Ridge) is recalling certain 2018 Light recreational trailers, models 312BHTS and 275RLS. The safety chains on these vehicles may be rated for a Gross Vehicle Weight Rating (GVWR) of 7,600 lbs, however the trailer has a GVWR of 11,700 lbs. Risk The lower rated safety chains may fail if the trailer detaches from the tow vehicle, increasing the risk of a crash. Fix Highland Ridge will notify owners, and dealers will replace the 7,600 lb chains with 11,700 lb chains, free of charge. The recall began on December 4, 2017. Owners may contact Highland Ridge customer service at 1-260-768-7771. Highland Ridge's number for this recall is 9904364.

The manufacturer’s own words as filed for 17V697000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 9904364 is the number Highland Ridge FW assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 17V697000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 9904364 the same recall as 17V697000?

Yes. 9904364 is Highland Ridge FW’s own number for it; 17V697000 is NHTSA’s. One recall, two references.

Which vehicles does 9904364 cover?

2018 Highland Ridge FW Light, 118 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 9904364 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.