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Manufacturer recall number

Ford recall 23C24

Ford calls it 23C24. NHTSA filed it as campaign 23V510000 on Jul 21, 2023: electrical system on the 2023 Ford F-53 and 1 other Ford model, 5,558 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V5100002023 Ford F-53 and 1 other Ford modelElectrical SystemJul 21, 20235,558high
Problem Ford Motor Company (Ford) is recalling certain 2023 F-53 recreational stripped chassis and F-59 commercial stripped chassis vehicles. Corrosion in the Smart Data Link Connector (SDLC) may interfere with the Controller Area Network (CAN) communication, resulting in an inoperative instrument panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 105, "Hydraulic and Electric Brake Systems." Risk An inoperative instrument panel cannot show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash. Fix Dealers will install a wire harness connector, and inspect and replace the SDLC module, as necessary, free of charge. Owner notification letters were mailed October 26, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C24.

The manufacturer’s own words as filed for 23V510000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 23C24 is the number Ford assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V510000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 23C24 the same recall as 23V510000?

Yes. 23C24 is Ford’s own number for it; 23V510000 is NHTSA’s. One recall, two references.

Which vehicles does 23C24 cover?

2023 Ford F-53 and 1 other Ford model, 5,558 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 23C24 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.