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Manufacturer recall number

Ford recall 20S62

Ford calls it 20S62. NHTSA filed it as campaign 20V675000 on Mar 12, 2021: suspension on the 2016–2017 Ford Explorer, 454,941 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
20V6750002016–2017 Ford ExplorerSuspensionMar 12, 2021454,941high
Problem Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture. Risk A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash. Fix Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.

The manufacturer’s own words as filed for 20V675000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 20S62 is the number Ford assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V675000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 20S62 the same recall as 20V675000?

Yes. 20S62 is Ford’s own number for it; 20V675000 is NHTSA’s. One recall, two references.

Which vehicles does 20S62 cover?

2016–2017 Ford Explorer, 454,941 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 20S62 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.