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Manufacturer recall number

Ford recall 19S17

Ford calls it 19S17. NHTSA filed it as campaign 19V435000 on Jun 10, 2019: suspension on the 2016–2017 Ford Explorer, 1,194,173 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
19V4350002016–2017 Ford ExplorerSuspensionJun 10, 20191,194,173high
Problem Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension. Risk A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash. Fix Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.

The manufacturer’s own words as filed for 19V435000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 19S17 is the number Ford assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 19V435000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 19S17 the same recall as 19V435000?

Yes. 19S17 is Ford’s own number for it; 19V435000 is NHTSA’s. One recall, two references.

Which vehicles does 19S17 cover?

2016–2017 Ford Explorer, 1,194,173 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 19S17 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.